Refund Policy

LFGG memberships are optional, and everything core on LFGG is free. If a membership isn't for you, here's how refunds work. Payments are processed by Lemon Squeezy, our payment provider, and refunds go back to the card or account you paid with.

Monthly and yearly memberships

• Changed your mind? Ask within 14 days of your first payment for a plan and we'll refund it in full.
• Renewals aren't refunded, and we don't give partial refunds for unused time. You can cancel anytime from Settings → Membership, and you keep your membership until the end of the period you've paid for, so you won't be charged again.
• Forgot to cancel a yearly renewal? Tell us within 7 days of the renewal charge and we'll refund it, once per account.

Founding Patron pass

The one-time Founding Patron pass can be refunded in full within 14 days of purchase. After that it's non-refundable. A refunded pass ends right away and its founder number goes back into the pool.

Always refunded

Duplicate charges, charges after you cancelled, and billing mistakes on our side are always refunded in full, whenever you notice them.

How to ask

Email support@lfgg.info from the email address on your LFGGaccount (or the one on your receipt) and tell us which charge it's about. We reply within a few business days. Once approved, refunds usually show up within 5–10 business days, depending on your bank. A refunded membership ends when the refund is issued.

This policy doesn't take away any rights you have under the consumer laws where you live. See also our Terms of Service.